Why is my Payout request failing in Sandbox?
Last updated: March 12, 2026
When testing the payout/create endpoint in sandbox, please ensure that the balance of your test Collection Account has a sufficient balance.
This can be checked via
balance/retrieveendpoint or via the Settlements tab of the Ivy DashboardIf there are insufficient funds, please create and simulate a pay-in order
Please also ensure that the IBAN and BIC (optional) are valid
Ensure the destination account holder name exactly matches the actual account holder name - VoP (Verification of Payee) checks will fail if there is a mismatch
Do not include
type = beneficiaryin your request