What are the consequences if I fail to answer ongoing due diligence requests from Ivy?

As part of its obligations under the Anti-Money Laundering and Counter-Terrorist Financing Act of Finland (444/2017), Ivy must conduct ongoing monitoring of all clients. This includes periodically re-verifying your information (re-KYC) or requesting additional documentation if certain risk triggers arise.

If you fail to respond to these due diligence requests in a timely manner, Ivy may be required to take regulatory actions, including:

• Temporarily restricting access to services

• Placing holds on funds or transactions

• Ultimately suspending or terminating your account

These steps are taken to remain compliant with legal obligations and ensure a secure and transparent financial environment. To avoid disruption, we recommend treating these requests with priority and providing the required information promptly.